We will use the same payment method used for the purchase to make the refund.
We will use the same currency used for the purchase to make the refund.
The amount charged is always refunded to the purchaser and the card or account holder.
If the returned item was purchased using a voucher, a new voucher will be issued.
The timing of the refund depends on the payment method or credit card used.
If you made the purchase using a promotional voucher, you will be reimbursed the amount actually paid after applying the voucher.
The promotional voucher will no longer be valid.
If you have made the purchase using a promotional voucher and have returned part of your order, you will receive a partial refund in proportion to the value of the voucher.
If you require further information or have other questions, please do not hesitate to contact our customer support team at firstname.lastname@example.org.